Privacy Policy
CUSTOM32 respects your privacy. This policy describes what we collect, how we use it, and your choices.
Information we collect
We collect information you provide at checkout and when you create an account, including name, email, phone, and shipping address.
Customizer inputs (handles, fonts, materials, and design approvals) are stored to manufacture your order.
Account and profile details
Order and payment metadata (Stripe processes cards; we do not store full card numbers)
Shipping and contact information
Design configuration and approval timestamps
How we use information
We use your information to fulfill orders, communicate about production and shipping, prevent fraud, and improve our services.
Order and design data are stored in Firebase (Google Cloud) in connection with hosting and fulfillment.
Sharing
We share data with service providers that help us operate the store (e.g., Stripe for payments, shipping carriers for delivery). We do not sell your personal information.
Retention and security
We retain order records as needed for accounting, support, and legal obligations. We apply reasonable technical and organizational measures to protect your data.
Your rights
You may request access, correction, or deletion of account-related data by contacting INFO@CUSTOM32.COM, subject to legal and operational requirements.
Contact
Privacy requests: INFO@CUSTOM32.COM.